Songjhog helps your business answer every customer call, currently in Bangla and English. Songjhog Voice gives your team a modern call center. Songjhog AI Voice adds AI agents that answer calls and pass them to your staff when a person is needed.
Before. Phones ring nonstop, callers wait, and notes pile up on paper.
With Songjhog. Every call reaches the right person, AI answers the rest, and everything is on one screen.
Two products, one platform
Choose your Songjhog
Start with Songjhog Voice for your team. Add AI agents with Songjhog AI Voice whenever you are ready.
AI Voice addsAI agents
AI answers callsLive conversation textHand over to a personSafe test modePause AI any timeAI call insightsVoice-to-text reports
In both productsCall center
Smart call routingPhone menusLive call viewCall recordingReportsOutbound campaignsCRM and ERP integrationSecure team access
Call center
Songjhog Voice
A complete call center for your team. Answer faster, route every call to the right person and see how your team is doing.
Smart call routing to the right team
Phone menus in Bangla and English ("Press 1 for...")
Live view of every call, with one-click transfer
Every call recorded and easy to play back
Simple reports on calls, wait times and agents
Outbound calling campaigns from a contact list
Works with your CRM or ERP: caller details pop up before you say hello
For hospitals, support desks, sales teams and service businesses with their own agents.
AI-based call center
Songjhog AI Voice
Everything in Songjhog Voice, plus AI agents that answer calls, talk with callers and hand over to your staff when needed.
AI agents answer calls alongside your team
Shorter waiting lines when calls are busy
Watch AI conversations live, as text
Voice-to-text report of every AI call
Take over any call in one click, with a summary
Test the AI safely before it talks to customers
Pause the AI instantly whenever you want
See why customers call and how they feel
For busy teams that want more calls answered without adding more staff.
Included in both products
Everything your call center needs
LIVE DASHBOARD
See your call center at a glance
How many calls are live, who is waiting and how fast your team answers, all on one screen. Alerts tell you when callers wait too long.
SMART ROUTING
Every caller reaches the right team
Calls go to the right department automatically, and calls are shared fairly between your agents.
PHONE MENUS
A welcome menu in your language
Callers choose Bangla or English and pick a department. Record your own greetings and hold messages.
NO SURPRISES
Know before your lines are full
A simple meter shows how busy your phone lines are and warns you early, before new calls get turned away.
REPORTS
Clear reports, no spreadsheets needed
Answered and missed calls, waiting times and agent performance, with easy charts. Download to Excel any time.
OUTBOUND CALLING
Reach many customers quickly
Upload a contact list and Songjhog dials for you. Busy or unanswered numbers are tried again automatically.
CRM AND ERP
Know who is calling
Connect your CRM or ERP. Customer details appear on screen when the phone rings, so your agent can greet them by name.
CALL RECORDING
Every conversation saved
Find any call by number or date and play it back in a click, for training, quality checks or disputes.
SECURE ACCESS
The right access for every person
One secure sign-in for your team. Managers decide who can see reports, listen to recordings or change settings.
How it works
How a call moves through Songjhog
From the first ring to a happy customer in four simple steps. With AI Voice, an AI agent can answer, and your staff can step in at any moment.
Both productsAI Voice onlyHand over to a person, AI Voice only
Songjhog AI Voice
AI agents that answer like your best staff
AI agents pick up calls just like your team does. Your managers can read each conversation as it happens and step in whenever they want.
Speaks your customer's language
Callers who choose Bangla hear Bangla. Callers who choose English hear English.
No need to repeat themselves
When the AI passes a caller to your staff, your agent gets a short summary of what the caller wants.
Try it safely first
Test mode lets you check how the AI performs before it talks to real customers.
You stay in control
Pause the AI with one switch. See how every AI call ended and how quickly it answered.
Every conversation on record
Read any AI call as text. Tap a line and hear that exact moment of the recording.
● Live · AI agentDoctor appointment · Bangla
00:03
Caller আমি ডাক্তারের অ্যাপয়েন্টমেন্ট নিতে চাই।
00:05
AI অবশ্যই। কোন ডাক্তার দেখাতে চান?
00:09
Caller হার্টের ডাক্তার, রবিবার।
00:11
AI ধন্যবাদ। রোগীর নাম বলবেন?
00:14
Caller রহিমা বেগম।
00:16
AI ধন্যবাদ। আপনার মোবাইলে SMS-এ নিশ্চিতকরণ পাঠানো হচ্ছে।
00:18
SMS confirmation sent to the caller
00:18
Passed to the appointment desk
Agent receives: doctor appointment, heart doctor, Sunday, patient Rahima Begum.
Example conversation for illustration
Side by side
Compare the two products
What you get
Voice
AI Voice
Smart call routing and phone menus
Included
Included
Live call view and call transfer
Included
Included
Call recording and playback
Included
Included
Reports with Excel download
Included
Included
Outbound calling campaigns
Included
Included
CRM and ERP integration
Included
Included
Secure sign-in and team roles
Included
Included
Bangla and English for callers
Included
Included
AI agents that answer calls
Not included
Included
Read AI conversations live
Not included
Included
Voice-to-text reports of every AI call
Not included
Included
Hand over to a person with a summary
Not included
Included
Safe test mode and instant pause
Not included
Included
Why customers call and how they feel
Not included
Included
Tap any line to hear that moment
Not included
Included
Upcoming products
More from Songjhog, coming soon
Coming soon
Songjhog Fleet
Fleet management solution
Track every vehicle and driver in real time, and keep deliveries accountable from dispatch to drop-off.
Live GPS vehicle tracking & trip history
Driver profiles, scorecards & duty rosters
Route planning & delivery proof-of-completion
Fuel, maintenance & utilization logs
Built for delivery, logistics & distribution fleets
Coming soon
Songjhog Field
Field force management
A GIS-based view of your field team — where they are, what they've delivered, and which territory needs attention next.
Map-based supply & distribution tracking
Live field agent location & visit verification
Territory & beat planning
Offline-first data capture for low-connectivity areas
Built for distribution, FMCG & field sales teams
Coming soon
Songjhog Fiber
Fiber cable management solution
A GIS system of record for ISPs — mapping outside plant and inside plant so no cable, joint or port is ever a mystery.
OSP & ISP fiber route mapping
Splice closures, joints & port-level tracking
Fault localization along the route
Subscriber & drop-cable connection mapping
Built for ISPs & fiber network operators
Questions
Frequently asked
What is the difference between Voice and AI Voice?
Songjhog Voice is a complete call center for your own team. Songjhog AI Voice has everything in Voice and adds AI agents that answer calls and pass them to your staff when a person is needed.
Can I start with Voice and add AI later?
Yes. Both products run on the same platform, so you can switch on AI Voice whenever you are ready. Your team keeps working on the same screens.
Which languages do callers hear?
Currently Bangla and English. Callers choose their language in the welcome menu and hear it for the rest of the call, including when they talk with the AI.
Can it show caller details from our CRM or ERP?
Yes. Connect your CRM or ERP and the caller's details appear on screen when the phone rings, so your agent can greet them by name.
Can I listen to old calls?
Yes. Find any recorded call by number or date and play it in one click. With AI Voice you can also read every AI call as text.
Who in my team can see what?
Everyone signs in securely. Managers decide who can see reports, listen to recordings or change settings.
Get started
See Songjhog on your own numbers.
We set up a trial with your own phone menu in Bangla and English, so your team can take real calls before you decide.